PIA-licensed insurance broker · Lusaka
We don’t just sell insurance. We sell peace of mind.
Independent advice, cover from Zambia’s leading insurers, and a team that stands beside you when it’s time to claim — for individuals, families and businesses.
- Licence No.
- 2023/IB/25
- Insurer partners
- 15+
- Industry awards
- 5
- Ownership
- 100%
We place cover with Zambia’s leading insurers
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- NICO Insurance
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Who we are
Symmetric is a 100% Zambian-owned insurance broker. We don’t work for an insurer — we work for you. We take time to understand your risks, compare the market on your behalf, and stand beside you when it’s time to claim.
Independent advice
Recommendations based on your needs, never on which insurer pays the most.
The whole market
One conversation gives you access to a panel of reputable, licensed insurers.
Claims advocacy
When something goes wrong, we handle the insurer and push for a fair settlement.
What we arrange
Cover for every part of life and business.
General, life and health insurance — matched to your needs from insurers with the capability to meet them.
Motor insurance
Comprehensive and third-party cover for private cars, commercial vehicles and entire fleets on Zambia’s roads.
Explore motor coverFire & Engineering
Fire, allied perils and engineering cover for residential and commercial properties, plant and construction projects.
Learn moreProperty Insurance
Cover for homes, household contents and offices, including fire and business interruption.
Learn moreMarine & Transit
Goods in transit, cargo and hull cover for importers, exporters, transporters and boat owners.
Learn moreAgriculture Insurance
Crop, livestock and game-ranching cover for commercial and emerging farmers.
Learn moreLiability Insurance
Professional indemnity, directors’ & officers’, public, employers’ and cyber liability cover.
Learn moreBonds & Guarantees
Bid bonds, performance guarantees and other surety instruments for contractors and suppliers.
Learn moreAccident & Specialty
All risks, personal accident, money, burglary and fidelity guarantee cover.
Learn moreLife & Assurance
Life, savings, education, funeral, term, keyman and travel assurance.
Learn moreMedical & Health
Private medical cover for individuals, families and employee groups.
Learn moreNot sure what you need?
Our risk advisory team reviews your existing policies, surveys your premises and shows you exactly where the gaps are — before they cost you.
How we work
Four steps between you and the right cover.
Good insurance starts with a good conversation. We listen first, then do the hard work of comparing, negotiating and explaining — so you can make a confident decision.
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Understand your risk
We start by learning about you — your assets, your business, your family and your plans. Where it helps, we visit your premises or review your existing policies to uncover gaps, overlaps and under-insurance.
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Shop the market
We approach insurers on our panel whose appetite and capability match your needs, presenting your risk in its best light and negotiating on premium, excess and terms.
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Explain and place your cover
We set the options side by side in plain language — what is covered, what is excluded, and what it will cost — then place the cover you choose and make sure your documents are right.
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Stand by you, all year
We remind you of renewals, update your cover as your life or business changes, and when you need to claim, we manage the process with the insurer until you are fairly settled.
Why use a broker
Going direct gets you one insurer. We get you the market.
Buying direct from an insurer
- One company’s products and prices
- Advice from the party selling the policy
- You negotiate claims with the insurer alone
- Renewals and policy changes are up to you
Working with Symmetric
- Options from a panel of 15+ licensed insurers
- Independent advice that puts your interests first
- An experienced advocate in your corner at claim time
- Proactive reviews as your life and business change
In most cases our remuneration is paid by the insurer as commission, so you get independent advice at no extra cost.
Recognition
Recognised by our industry from our very first years.
Awards matter to us because of what they measure: how we treat clients, how well we select and manage risk, and how responsibly we handle the premiums entrusted to us.
Most Engaging Broker 2025
Young Achiever of the Year
Zambia Insurance Industry Awards 2025
A message from our Managing Director
“We understand that each client is unique, and we tailor our services to meet their specific needs. Trust us to manage your risks, so you can focus on what matters most — your life and your business.”
At Symmetric Insurance Solutions, we view challenges as opportunities to showcase our expertise and commitment. Our values of integrity, client-centricity, innovation, teamwork and excellence guide everything we do.
Mumba Ngoma Mayeya
Managing Director · MBA, BA, CII (UK)
Our people
Real people. Real relationships.
When you call Symmetric, you speak to someone who knows your name and your policy — not a call centre.
Insights
Insurance, explained plainly.
Claims · 4 min read
What to do after a road accident: a step-by-step checklist
The steps you take in the first hours after an accident can make your claim faster and smoother. Here’s what to do.
Business · 5 min read
Bid bonds and performance guarantees: a guide for contractors
How insurance bonds work, why employers ask for them, and how to make sure a missing guarantee never costs you a tender.
Motor · 6 min read
5 things to know before buying motor insurance in Zambia
Third-party or comprehensive? What does excess really mean? Five things every driver should understand before choosing a motor policy.
Quick quote
Request a quote in under a minute.
Leave your details and tell us what you’d like to insure. An adviser will call you back — usually the same working day — to understand your needs and prepare options from our insurer panel.
- No obligation and no cost for our advice
- Quotes compared across multiple insurers
- Clear explanations of cover, exclusions and excess
Request a call back
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