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Our services

Insurance, arranged around you.

From your first car to a nationwide fleet, from a family home to a manufacturing plant — we arrange general, life and health insurance from a panel of Zambia’s leading insurers, and we explain every option in plain language.

Good to know

Questions we’re often asked.

Can’t find your answer? Call us on +260 977 769 071 — we’re always happy to talk.

Does using a broker cost more than going direct?

In most cases, no. Brokers are usually paid a commission by the insurer that is already built into the premium, so you typically pay the same — and often less, because we compare and negotiate across several insurers on your behalf.

Which insurers do you work with?

We work with a panel of licensed insurers in Zambia, including Professional Insurance, Hollard, Madison General Insurance, NICO Insurance, SES, Prudential, Sanlam and Veritas General Insurance, among others. We choose the insurer that best fits each client’s needs.

Are you regulated?

Yes. Symmetric Insurance Solutions Limited is licensed by the Pensions and Insurance Authority as an insurance broker, Licence No. 2023/IB/25.

What happens when I need to make a claim?

Call or message us as soon as possible. We tell you exactly what documents are needed, lodge the claim with the insurer on your behalf and follow it through to settlement, keeping you informed at every step.

Can you review the policies I already have?

Absolutely. We regularly review existing insurance programmes to identify gaps, overlaps and under-insurance, and we will tell you honestly if your current cover is already right for you.