About Us
Your trusted insurance partner since 2023
Who We Are
Symmetric Insurance Solutions Limited (SISL) is a 100% Zambian-owned firm incorporated on the 12th of September, 2023. We offer a range of General, Life, and Health Insurance intermediary and risk management services between clients and insurance companies by matching the insurance needs of clients to insurers who have the capability of meeting those needs.
SISL offers products from more than one insurer to ensure that our clients get the best solution that meets their needs. We are fully licensed by the Pensions and Insurance Authority (License No. 2023/IB/25) and committed to upholding the highest standards of professionalism and integrity.
Our Mission
To safeguard our clients' interests by offering innovative and client-centric insurance solutions. We are committed to delivering exceptional risk management services while upholding the highest standards of professionalism and integrity.
Our Vision
To be the preferred and most trusted insurance broking firm in Zambia, recognized for our expertise, reliability, and commitment to exceeding client expectations. We aim to continuously innovate our offerings to meet the evolving needs of our clients in the dynamic insurance landscape.
Our Core Values
The principles that guide everything we do
Integrity
We conduct business with honesty, transparency, and ethical behavior, ensuring the trust and confidence of our clients.
Client-Centricity
Our clients' needs are at the heart of everything we do. We are dedicated to providing personalized solutions that add significant value.
Innovation
We embrace creativity and proactively seek new and improved ways to deliver cutting-edge insurance and risk management services.
Teamwork
Collaboration is fundamental to our success. We foster a culture of mutual respect, cooperation, and shared success.
Excellence
We strive for excellence in all aspects of our operations, from client service to internal processes, setting high standards for ourselves and the industry.
Our Leadership
Meet the team driving our success
Mumba N. Mayeya
Managing Director | MBA, BA, CII (UK)
Awards & Recognition
Celebrating our achievements and commitment to excellence
Young Achiever of the Year
2025
In recognition of outstanding promise and innovation
Customer Service of the Year
2025
In recognition of superior service and support
Best Claims Ratio
2024 HOBAZ Award
Emerging Broker - Excellence in claims management
Best Debtors Ratio
2024 HOBAZ Award
Emerging Broker - Outstanding financial discipline
Our Insurance Partners
We work with reputable insurers to bring you the best coverage options
We recognize the pivotal role that partnerships with insurers play in delivering exceptional value to our clients. Our commitment to fostering strong alliances with reputable insurers is embedded in our ethos. We meticulously select our insurer partners based on shared values of integrity, reliability, and a commitment to excellence.
Partner With Us Today
Experience the Symmetric difference - where your protection is our priority